Privacy Policy

The controller of your personal data is General One. Detailed company information, including the registered address, tax identification number and contact details, should be listed here in their final form.

For all privacy-related matters, you can contact us by contact@generalone.pl. If you appoint a dedicated privacy contact person or Data Protection Officer in the future, this section should be updated accordingly.

We may collect identification and contact data that you provide voluntarily, such as your name, phone number, email address, preferred contact method, message content, project type, project stage and areas of interest.

We may also collect limited technical and analytical information related to your visit, such as pages viewed, approximate device information, referrer, campaign parameters, session identifiers and basic website interaction data needed to understand how the website performs and how inquiries are generated.

We process personal data primarily to respond to inquiries, provide consultations, prepare service communication, improve the website, understand marketing effectiveness and maintain the security and integrity of our systems.

If you contact us regarding a project, we use your data to assess your request, continue communication and organize further pre-sales or project-related steps.

When you submit an inquiry or ask us to contact you, we process your data because it is necessary to take steps at your request before entering into a contract, or because we have a legitimate interest in handling business communication and documenting inquiries.

Where consent is required, for example for certain optional cookies or similar technologies, we rely on your consent. You may withdraw that consent at any time without affecting prior lawful processing.

Your data may be shared with trusted service providers acting on our behalf, such as website hosting providers, email delivery providers, analytics or infrastructure providers, CRM or database providers and IT support partners, but only to the extent necessary for the operation of our website and services.

Where external providers process data on our behalf, they act under appropriate contractual arrangements and only within the scope necessary for the relevant service.

We keep inquiry-related data for as long as necessary to handle your request, maintain business records, protect against abuse, resolve disputes and comply with applicable legal obligations.

Analytical or technical data is retained only for as long as needed for security, performance measurement and business insight purposes, unless a longer retention period is required by law or justified by a legitimate interest.

Under applicable data protection law, you may have the right to access your data, obtain a copy of it, request rectification, request erasure, request restriction of processing, object to certain processing and, where applicable, request data portability.

You also have the right to lodge a complaint with the competent supervisory authority, including in Poland the President of the Personal Data Protection Office, if you believe that your personal data is processed unlawfully.

Our website may use necessary cookies and similar technologies required for core website operation, as well as optional analytical technologies used to understand traffic sources, popular pages and lead generation performance.

More detailed information about cookies, analytical identifiers and your choices is provided in our Cookie Policy.

We apply reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse or unlawful disclosure. These measures may include access control, secure hosting, limited internal access, logging and appropriate password and session handling.

We may update this Privacy Policy from time to time to reflect legal, operational or technical changes. The current version will always be available on this website with the latest update date shown above.